At WIND PERCHES, we strive to deliver our botanical ritual tools to you in a timely and secure manner, ensuring their integrity is maintained throughout the journey.
1. Order Processing Please allow 1-3 business days for order processing and quality inspection before your package is dispatched. Once your order is on its way, you will receive a confirmation email containing a tracking number.
2. Global Shipping & Delivery Estimates We are pleased to offer Complimentary Standard Shipping on all orders worldwide. We partner with leading international logistics providers to ensure reliable service.
Estimated Delivery Time (US, UK, EU, CA, AU): 10-18 business days.
Rest of the World: 15-25 business days.
Please note: These timeframes are estimates. Actual delivery may vary due to customs clearance procedures, carrier delays, or local holidays.
3. Tracking Your Ritual You can monitor your order’s progress through the tracking link provided in your shipping confirmation email or directly via the “Track Order” page on our website.
4. Customs, Duties & Taxes To provide a seamless experience, we offer pre-paid VAT for many destinations (including EU orders via IOSS). However, please be advised that any additional import duties, local taxes, or administrative fees imposed by your specific destination country remain the responsibility of the customer. We recommend checking your local customs guidelines for international purchases.
5. Shipping Address & Accuracy To ensure successful delivery, please provide an accurate and complete shipping address and contact number at checkout. WIND PERCHES is not responsible for non-delivery or lost packages caused by incorrect or incomplete address information provided by the customer.